Returns & exchanges

Last updated: 21/09/2026

Our policy in short

We do not accept returns or give refunds for change of mind. We do offer exchanges within 7 days of delivery. After that window, we can't accept exchange requests.

How to request an exchange

1. Sign in to your account on our website and open Exchanges.
2. Choose the order and tell us why you'd like to exchange it (the reason is required).
3. We'll review your request and get back to you by email.

Your request is recorded against your order and sent to our team at exchange@stylemeup.in.

If you don't have an account, or need help, email us at exchange@stylemeup.in (or support@stylemeup.in) with your order number and the reason.

What can be exchanged

• Orders that have been delivered, and are still inside the 7-day window.
• Items that are unworn, unwashed and undamaged, with tags attached.
• All items are eligible for exchange, provided they meet the condition above.

What happens next

• Exchanges are for a different size or colour of the same item / another item of equal value, subject to availability.
• We cover the cost of return shipping and re-delivery for exchanges.
• If the item you want is not available, a refund may be offered.
• Exchange processed within a week.

Damaged, defective or wrong items

If your order arrives damaged or defective, or isn't what you ordered, email support@stylemeup.in within 7 days of delivery with photos, and we'll replace it.

Cancellations before dispatch

Orders once shipped cannot be cancelled.

Your legal rights

This policy does not affect any rights you have under applicable Indian consumer law.

Contact

Style Me Up (sole proprietorship), Nakki Lake Market, Mount Abu, Rajasthan - 307501
GSTIN: 08HAXPS8576P1ZV
Exchanges: exchange@stylemeup.in · General: support@stylemeup.in